Payment
Yum Me Play accepts payments made by credit cards (AMEX, MASTERCARD and VISA), PayMe, Apple Pay, Google Pay, Octopus and PayPal.
View Payment Flow Here:
Delivery Areas
- Delivery service is available for address in Hong Kong, Macau, Taiwan, Japan, South Korea, Singapore, Malaysia, Thailand, Indonesia, Australia, UK, US and Canada.
- To ensure the courier can contact you smoothly, kindly double confirm the mobile number that you submit at checkout page is correct.
Delivery Charge
The delivery charge is calculated based on the subtotal of your basket after discounts. Below you'll see a breakdown of delivery costs:
Hong Kong & Macau
| Hong Kong | Macau |
Member | - Free domestic shipping for net purchase over HK$350 - HK$55 per order for purchase less than HK$350 | - Free shipping for net purchase over HK$500 - HK$60 per order for purchase less than HK$500 |
Guest | - Free domestic shipping for net purchase over HK$500 - HK$55 per order for purchase less than HK$500 | HK$60 per order |
Other Areas
- Members will enjoy free standard shipping with net purchase of HK$2,000 for international delivery.
- For orders less than HK$2,000, the delivery charge will be as below depending on the courier you choose:
| Taiwan, Japan, Korea, Singapore, Malaysia, Thailand, Indonesia | Australia | UK, US, Canada |
Standard | HK$150 | HK$250 | HK$250 |
Arrive in 14 working days | |||
Express (DHL) | HK$300 | HK$500 | HK$500 |
Arrive in 3-7 working days | Arrive in 6-8 working days | Arrive in 4-8 working days |
Delivery Methods
Hong Kong
- Yum Me Play Door-to-door delivery
- Delivered by our logistics team within 3 - 5 working days of your order confirmation
- Delivery Period: Monday - Friday; 10am - 1pm or 2pm -6pm
- No delivery service on Saturdays, Sundays and public holidays
- We do not provide delivery service to the restricted areas and the outlying islands in Hong Kong, including Lantau Island (except Tung Chung), Peng Chau, Lamma Island, Cheung Chau, Po Toi, Ma Wan & Discovery Bay. Please contact us for special arrangements before placing orders if you live in above mentioned areas and would like to purchase our themed kits.
- S.F. Express
- Delivered by S.F. Express to the address that you filled out on the checkout page or the S.F. Locker location you chose
- Delivery Period: Monday - Friday
- No delivery service on Saturdays, Sundays and public holidays
- Once your order is dispatched from the warehouse, our system will send you a “Shipment Confirmation Email” with the waybill number of your order. You can check the shipment status by entering the waybill number on S.F. Express's website. If you need to select the specific delivery time, please contact the logistic company by yourself.
Other Areas
- Standard Delivery
- Delivered by S.F. Express or by air mail
- Delivery Period: Monday - Friday
- No delivery service on Saturdays, Sundays and public holidays
- A tracking number will be provided for all international orders
- Address of P.O. Box is not accepted
- Express Delivery
- Delivered by DHL
- Delivery Period: Monday - Friday
- No delivery service on Saturdays, Sundays and public holidays
- A tracking number will be provided for all international orders
- Address of P.O. Box is not accepted